Guideline For Verification Documents

During your time as a customer, you will be required to upload documents to verify your identity, address and the payment method you used.

We highly recommend that you upload these documents at your earliest convenience so that your gaming experience is not interrupted.

Iată ce avem nevoie de la dvs.:


Document doveditor al Identității

Documentele acceptate includ:

Pașaport

Permis de conducere

ID Card (Government Issued)


Documentul doveditor al Identității trebuie să fie astfel:

  • Color
  • Valabil
  • Să includă o fotografie clară
  • Să conțină o semnătură
  • Să nu aibă margini decupate

Document doveditor al Adresei

Documentele acceptate includ:

Utility Bill (Gas, Water, Electricity)

Alternatively, a Bank Statement

Documentul doveditor al adresei trebuie să fie astfel:


  • Color
  • Să fie emis pe numele dvs.
  • Să includă adresa dvs.
  • Să fi fost emis în ultimele 3 luni
  • Show logo of the company/bank
id

Bank Card

If you choose to make a deposit with a bank card, we will require a copy of the card. This step is necessary only once per bank card used. If you continue to use the exact same card, you won't need to complete this step again.

Vă rugăm să furnizați următoarele:

Fața cardului

  • Color
  • Trebuie să fie vizibile doar primele 4 cifre și ultimele 4 cifre ale numărului de card
  • Acoperiți 8 cifre de la mijlocul numărului cardului.
  • Să nu aibă margini decupate
id

Submitting your documents is an easy process and you need to do it only once. Simply upload them via the Cashier section when you log in. Additional document uploads are required only if you’ve used a new bank card, a new payment method or changed any of your personal information (e.g. address, name, etc.).

We check documents as quickly as possible, usually less than 12 hours. It could take longer if extra verification is needed, so if you haven’t heard from us within 48 hours, please contact customer support.

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